Reference

aurhoki Legal terms for your account

Clear Legal terms show how we handle your account, wallet activity and access to Baccarat, Aviator and other listed rooms.

Account rulesPrivacy choicesIndonesia access
aurhoki aurhoki Legal terms for your account
LEGAL HELP PATHS

Get help with Legal questions

A clear contact route matters when you need to question a policy, correct account details or understand a wallet record. We keep Legal help close to the account and cashier paths, so you can provide the relevant reference without repeating your whole case. If you are in Medan, the same account-based route applies as it does elsewhere in Indonesia.

Team online

Account policy request

Open the support route from your account when you need clarification on Legal terms, phone verification, access conditions or a change to the details held for you.

Wallet record question

For DANA, OVO, GoPay or QRIS records, include the transaction reference shown in your account so we can connect your Legal question with the correct payment entry.

Privacy contact route

Ask through the account privacy route if you want to question stored data, request a correction or understand why a particular record remains connected to your account.

DATA AND CONTROL

How we apply aurhoki Legal policies

Our Legal process is practical: we connect account records to the actions needed for access, payment checks and policy requests.

Data handling

We use account details for identified account actions, policy requests and payment records. When you ask about data, give the registered phone reference so we can locate the correct account.

Cookie choices

Cookie controls relate to browser storage and site preferences. Changing a cookie choice does not erase account records or remove the phone verification step required before account access.

Account security

Keep your registered phone and login details private. We may use phone verification before account access, while payment questions should be raised through the account route rather than shared publicly.

Record retention

Some account, payment and policy records may remain for operational or legal reasons. If you ask about retention, we will identify the relevant record type and explain the available request path.

Policy changes

When Legal wording changes, we update this page and the related account text. Check the current wording before using DANA, QRIS, bank transfer or virtual account instructions.

Requesting corrections

You can ask us to correct an inaccurate account detail through the privacy or account support route. Include the affected field and registered phone reference to reduce verification delays.

Legal answers before account opening

These Legal answers address the questions we expect you to ask before opening an account from Indonesia. Read the related policy wording as well, especially when your question concerns eligibility, phone verification, payment records, cookies or a request to change stored data.

Our Legal page covers account conditions, access wording, privacy choices, cookies, security steps, payment records and policy contact routes. It does not replace your responsibility to check whether access depends on local law.

Access is available where local law permits. You should check your own eligibility before opening an account, and we may require phone verification before allowing account access.

Phone verification helps connect an account request to the correct person and protects account access. Keep your registered number available, and use the account support route if the step stalls.

DANA and QRIS entries appear as account-linked payment records. If a receipt or status looks incorrect, contact us through the account route with its reference so we can check the matching record.

Yes. Use the privacy or account support route and identify the field you want corrected. We may verify your registered phone before processing a data change request.

Cookies store browser preferences or related site settings, while account data supports access, security and payment records. A cookie change does not automatically alter the details held on your account.

Check the current Legal page first, then use the policy request route inside your account. Include the section or wording that concerns you so our team can address the specific point.